Returns & Exchanges
At Ricardo Beverly Hills, we stand behind the quality of our travel gear and offer a 30-day return policy for unused merchandise in its original packaging. If you are not completely satisfied with your purchase, we make the return process simple and efficient.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process and select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure your package is tracked correctly.
- 3.Pack Your Gear
Securely place the unused luggage or accessories in the original shipping box, ensuring all hangtags and protective covers are included.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the items, your refund will be processed to your original payment method within 7-10 business days.
